Privacy Policy

When you submit an enquiry form, we collect the details you provide — typically your name, business name, email address, phone number, trade or industry, your website (if you have one) and any notes you add.

We also collect basic, anonymised usage data when you visit the site, such as the pages you view and the general region you visit from, to help us improve the site.

We use your enquiry details to respond to you, prepare a preview or quote, and deliver the services you ask for. If you become a client, we use them to build and manage your website.

We may occasionally contact you about your enquiry or your project. We do not add you to marketing lists without your consent.

We use a small number of trusted service providers to run our business — for example, to process form submissions, send email notifications, store enquiry records, and host and measure the performance of our website.

These providers only access your information to perform services for us, and we do not sell or rent your personal information to anyone.

Our site uses privacy-friendly analytics to understand how the site is used. This data is aggregated and is not used to personally identify you.

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch using the details below and we'll help.

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

If you have any questions about this policy or your information, email us at hello@scalesites.com.au.